Support
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Frequently asked questions
My upload seems stuck. What should I do?
Check that your phone is connected to the internet. If the upload still doesn’t finish, email us with your username, the approximate date and time of the match, and your phone model, and we’ll look into it.
A goal is wrong or missing. Can I report it?
Yes. You can report a wrong or missing goal in the app for 24 hours after the analysis is ready. After that, the report option is no longer available.
How do I delete my account?
In the app, go to Profile and tap the trash icon, or go to Settings → Delete Account. Enter your password and confirm. Deletion is permanent. See Delete your account for details and the email option.
Who can see my matches?
When a match is recorded in a court session with several phones, the participants and collaborators of that session can see the shared match, including its video, player images and stats. Read more in our Privacy Policy.